"We're turning every phone call into a revenue engine for financial institutions while expanding access to financial services formillions across Africa." — Remy Muhire, Founder & CEO, Pindo
Pindo is a Rwanda-based Voice AI platform turning every phone call into a revenue engine for banks, insurance companies, fintechs, and utility providers. By enabling secure voice transactions in local African languages—including Kinyarwanda, Swahili, and Luganda—Pindo helps institutions automate customer engagement, increase collections, drive cross-selling, and deliver financial services through simple phone calls. Powered by proprietary speech recognition and text-to-speech models built specifically for African languages, Pindo removes barriers created by low digital literacy and limited internet access. Its Voice AI integrates directly with existing banking, insurance, and utility systems, enabling services such as payments, loan repayments, insurance renewals, balance inquiries, and customer support. Through the AI Hub partnership, Pindo plans to expand its language coverage, reduce model training costs, and scale its Voice AIplatform across Africa to make every phone call a transaction.
